Scanzo Privacy Policy

1. About Scanzo

Scanzo is a logistics operations application designed to help businesses scan barcodes, create and manage LR (Lorry Receipt) records, manage loading and unloading activities, generate and print pre-LR and post-LR stickers, and connect to compatible Bluetooth label printers.

Scanzo is a product/service related to LR Prime ERP. LR Prime ERP and Scanzo are developed and operated by Parsystent Prime LLP.

2. Information We Handle

Depending on the features you use and your organization's configuration, Scanzo may handle:

We only request access to device features necessary for the functionality you choose to use. The exact information handled may vary according to your organization's LR Prime ERP configuration.

3. Camera & Barcode Scanning

Scanzo may request camera access when you choose to scan a barcode or QR code. Camera access is used to capture the code and convert it into information required for the selected logistics operation.

Scanzo does not use the camera to continuously monitor you. Camera access is initiated for user-requested scanning functionality.

4. Bluetooth & Printing

Scanzo can connect to compatible Bluetooth label printers, such as supported Xprinter devices, when you choose the printing functionality.

Bluetooth-related information, such as a printer's name, address and connection status, may be accessed to identify and communicate with the selected printer. Printing is initiated by the user or as part of an explicitly selected printing workflow.

5. How We Use Information

• Provide barcode scanning and shipment identification.
• Create, view, edit and manage LR records.
• Support loading and unloading workflows.
• Generate and print pre-LR and post-LR stickers and labels.
• Connect to compatible Bluetooth printers.
• Support E-Way Bill-related workflows where enabled.
• Authenticate and associate users with the appropriate business or branch, where applicable.
• Provide technical support, troubleshoot errors and maintain service reliability.
• Meet applicable legal, regulatory and security requirements.

We do not sell personal information or use information collected through Scanzo for advertising profiling or unrelated advertising purposes.

6. Sharing & Service Providers

Parsystent Prime LLP does not sell, rent or trade personal information collected through Scanzo. Information may be shared or made accessible only when reasonably necessary to provide the service, including with:

• Your organization or authorized users: business data may be visible to users authorized by the organization operating the account.
• Infrastructure and hosting providers: where required to securely host and operate LR Prime ERP and related services.
• Third-party service providers/APIs: where a feature you use requires an external service, such as an E-Way Bill or related integration.
• Legal or regulatory authorities: when disclosure is required by applicable law, court order or valid governmental request.

Service providers are expected to process information only for the purposes for which they are engaged and to maintain appropriate security measures.

7. Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure or destruction. Depending on the service and data involved, safeguards may include access controls, authentication, secure infrastructure and encryption for data transmitted over networks.

8. Data Retention & Deletion

We retain business and account information for as long as reasonably necessary to provide the service, maintain business records, meet contractual requirements, resolve disputes, enforce agreements and comply with applicable legal obligations.

Where an organization or user is entitled to request deletion, we will process the request in accordance with applicable service terms, legal requirements and legitimate business record-keeping obligations.

If Scanzo provides account creation or login functionality, users may request deletion of their account and associated personal information by contacting us using the details below. Some information may need to be retained where required by law or where it forms part of a customer's business records.

9. Children's Privacy

Scanzo is a business and logistics application and is not directed toward children. We do not knowingly collect personal information from children for purposes unrelated to the service.

10. Your Choices & Rights

Depending on applicable law and the nature of your organization's account, you may have rights to request access to information associated with your account, correction of inaccurate information, deletion where legally applicable, and information about how your data is handled.

You may withdraw permissions granted to the app through Android device settings, subject to the effect this may have on app functionality. If you use Scanzo through an organization, some requests may need to be coordinated with that organization's administrator because the organization may control the underlying business records.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in Scanzo, LR Prime ERP, applicable law or our data practices. The updated version will be published at this URL with a revised effective date.